Shipping & Returns
Shipping Policy
Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Rates
- Standard Shipping (5-7 business days) �� Free on orders over $35
- Expedited Shipping (2-3 business days) �� $14.99
Where We Ship
United States & European Union. International shipping to additional regions coming soon.
Return Policy
We want you to love your rug. If you are not 100% satisfied, you may return it within 30 days of delivery for a full refund or exchange.
How to Return
- Contact us at support@brovichrug.com with your order number
- We will send you a prepaid return label
- Drop off your package at the nearest carrier location
- Refunds are processed within 5 business days of receiving the return
Items must be in original condition with tags attached.